Get in Touch With Us

Got a question about our reviews, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains the best way to reach us and what you can expect once you do.

How to Reach Our Team

Email remains the most reliable way to contact us. Send your message to [email protected] and a member of our team will pick it up. We do not rely on automated replies to close out enquiries — every message is read by a real person before a response goes out.

If you can, tell us briefly what your message relates to. Whether it's a query about a specific brand, a correction, or general feedback, a short heading in your subject line helps us route it to the right person faster.

What You Can Get in Touch About

• Site and offer accuracy — Bonus terms, wagering conditions and payment options at casino sites change often. If something on our Best Non GamStop Casinos 2026 page looks out of date, let us know and we'll look into it.
• Questions about how we rate and rank — If you want more detail on why a particular brand appears where it does, or how our editorial ratings work, ask and we'll explain.
• Payment and Paysafe-related queries — Readers researching Paysafe casinos not on GamStop often want to know which brands support this method and how deposits and withdrawals work in practice. We're happy to point you towards the relevant information we hold.
• Feedback and suggestions — If there's a topic, casino type, or comparison you'd like to see covered, we take reader input seriously when planning future content.
• Responsible gambling concerns — If you or someone you know is finding gambling difficult to control, mention this in your message. We can point you towards independent support organisations, regardless of whether the sites involved sit within or outside the GamStop scheme.

What Happens Once You've Sent a Message

Every enquiry is reviewed individually. We aim to respond within two working days, though this can stretch slightly during busier periods. You'll always get a reply from someone who has actually read your message, not a generic template.

For enquiries relating to a specific brand listed on our site, we may need a short amount of time to check current terms before we get back to you, since offer details and bonus conditions can be updated by operators without notice.

A Note on What We Can and Can't Help With

We are an independent comparison site. We can answer questions about our own content, how we assess and rank the operators we cover, and general information about how non-GamStop casinos, betting sites, and payment methods like Paysafe typically operate. We cannot resolve account issues, process withdrawals, or intervene in disputes between you and a casino operator directly — those matters need to go to the operator's own support team or, where relevant, an independent dispute resolution body.

If your enquiry concerns eligibility, local rules, or self-exclusion, we're glad to point you towards the general information available, but always confirm specifics directly with the operator or with GamStop itself where that's relevant to your situation.

Before You Write to Us

If your question is about which brands we currently rate highest, our Best Non GamStop Casinos 2026 guide covers our current rankings, comparison criteria, and individual write-ups in detail — it may already answer what you're looking for.

Thank you for taking the time to visit this page. We read everything that comes in and appreciate readers who take the time to get in touch, whether with a correction, a question, or simply feedback on what we publish.

Please note that all content on this site is intended for readers aged 18 and over.